Is Your Rewards Program Able To Adapt?

Customers are constantly looking for new and exciting things from your business. That means new offerings, enhancements to your current offerings, or any small change in their experience that keeps the customer engaged and intrigued.  We know the importance of customer engagement, which is why we developed our rewards platform to be completely customizable, flexible and adaptable to changing consumer wants and needs. Below are a few key pillars of our rewards technology platform:

Surprise & Delight: Every customer contributes to the success of your product, and recognizing them aides in retention and the acquisition of new customers. Our rewards platform thrives on this; employing the appropriately named Surprise and Delight functionality. This comes in the form of unannounced promotions. For example, when a customer enrolled in our rewards program shops at a participating location, they may receive an email, text message, push notification or in-app game with a special offer. The element of surprise, coupled with an offer, is what keeps the customer coming back for more.

Targeted Offers - These rewards are triggered by purchases the customer has made, or the location they made the purchase from. Some rewards programs offer their customers special deals on dozens of different products, which can quickly create fatigue for the customer, especially if the deals are for products the customer doesn't normally purchase. Targeted Offers creates the notion of a more curated discount feed to the customer, and appears less annoying by offering discounts that would be most likely to result in a purchase. 

Clubs - The third type of rewards technology that SaveAround implements is the Club rewards program, which operates like a frequent buyer punch card. Customers are motivated to make repeat purchases in order to unlock a larger bonus, such as a free item or a rebate. Club rewards are incredibly effective in this regard, the image of a gauge being filled makes each repeat purchase more encouraging. Additionally, and maybe most obviously, all customers love free things! 

Are you ready to start surprising and delighting your customers with irresistible offers? Reach out to the team at SaveAround Corporate Solutions for a Rewards Program tailored to suit your business!